Important Information
These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure, or prevent any disease. Results may vary.
Temperature Sensitivity
Our tallow balms are naturally sensitive to temperature changes. In warm weather, they may soften or melt during shipping. In colder conditions, the balm may become firmer in the jar. Please note that shipping and weather conditions are beyond our control.
If Your Balm Melts
If your product arrives slightly softened or melted, place it in the refrigerator for a short time and stir gently. The whipped texture may not return exactly as before, but the balm will remain just as effective. For products that arrive fully liquefied, please contact our customer service team for assistance with a replacement.
Handcrafted Quality
Each balm is handmade in small batches, so minor variations in texture or scent are normal. Please also note that our 3 oz balms are packaged in 4 oz jars, meaning the container will not be filled completely. This allows extra space for ease of use and travel.